Support the freight brokerage team by handling administrative and operational tasks to ensure smooth freight transactions. Assist in managing customer and carrier relationships, problem-solving, and business growth. Must be highly organized, adaptable, and an excellent communicator with strong attention to detail.
Reports To: Sr. Freight Broker
- Assist dispatch team with customer and carrier relationships.
- Communicate via phone, email, and text to coordinate freight transactions.
- Work closely with safety, HR, accounting, recruiting, and operations.
- Operate effectively both independently and as part of a team in a fast-paced environment.
- Experience in transportation or logistics.
- Proficient in McLeod software.
- Strong communication and organizational skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Ability to multitask and work under pressure.
- Committed to upholding company mission, vision, and values.
- Entering data into freight software.
- Compiling reports and managing documentation.
- Responding to load requests and dispatching trucks.
- Posting loads and trucks.
- Handling load number issues, rejected loads, and cargo claims.
- Competitive salary
- Health, Dental, Vision, Disability, and Life insurance
- Retirement plan
- Paid time off & holidays
- Professional development opportunities
- Collaborative and supportive work environment
Non-Exempt
Up to 10%